# Four disciplines that ship together. Source: https://customlabs.io/services/ Updated: 2026-09-18 Services # Four disciplines that ship together. Most engagements pull from more than one. Start where the problem is sharpest (integrations, custom builds, strategy, or a readiness check) and we compose the rest around it. [Book a Ship Audit →](https://customlabs.io/diagnostic/ship-audit/) Which service ## Start where the problem is sharpest. Six situations that walk in the door most often, each pointing at one service and one first step. Pick the row closest to what you are dealing with today, not the discipline name you already know. [### A prototype that will not reach production The model works in a notebook, but nobody has wired it into your production stack. Book a Ship Audit and scope the integration. AI Integrations](https://customlabs.io/services/ai-integrations/)[### Retrieval keeps giving weak or wrong answers Your retrieval pipeline returns confident answers that are incomplete or off-target too often to trust. Run a Ship Audit on the retrieval layer. AI Integrations](https://customlabs.io/services/ai-integrations/)[### InfoSec is blocking the launch Security or compliance flagged the AI feature, and nobody can answer their questions with evidence yet. Book a readiness assessment before the review. Readiness & Diligence](https://customlabs.io/services/readiness-diligence/)[### Diligence before an acquisition You are buying or being bought, and someone needs a written, defensible read on the AI claims. Request technical due diligence. Readiness & Diligence](https://customlabs.io/services/readiness-diligence/)[### Inference spend is over budget The monthly bill keeps climbing, and nobody can say which surface is actually spending it. Get a cost model built against your real traffic. Strategy & Architecture](https://customlabs.io/services/strategy-architecture/)[### A pilot will not spread past one team One team's pilot works, but nobody has a plan to build it out for the rest of the company. Scope a build sized for the wider rollout. Custom Development](https://customlabs.io/services/custom-development/) Services ## Four disciplines.One outcome: it ships. Every engagement is scoped to put a working system into your production environment: eval-tested, yours to own, shipped in weeks, not quarters. [01 + ### AI Integrations We embed models and agents into your existing stack, with retrieval underneath. Built on the boring infrastructure that production demands. LLM opsVector DBWebhooksAuth & SSO](https://customlabs.io/services/ai-integrations/)[02 + ### Custom Development Bespoke applications and agents engineered for your specific operational reality. Production-grade and yours to own. AgentsInternal toolsAPIsEval suites](https://customlabs.io/services/custom-development/)[03 + ### Strategy & Architecture Honest, technically literate roadmaps. We tell you what's worth building and where buying beats building. AuditsArchitectureROI modellingVendor review](https://customlabs.io/services/strategy-architecture/)[04 + ### Readiness & Diligence We assess your data and infrastructure, then the process that has to carry them. You get a written, defensible plan your board, your CTO, and your team can act on. Data auditRisk registerPilot planKPI design](https://customlabs.io/services/readiness-diligence/) One engagement ## How the four disciplines compose. The order most engagements actually run in, start to finish. Not every engagement starts at step one; a team that already has a roadmap can walk in at Build. Most engagements move through every discipline in one continuous sequence, not as four separate projects. **Diagnose** A Readiness & Diligence assessment scores your data and infrastructure, in writing. Hands off: A go/no-go call, with every real risk named. **Decide** Strategy & Architecture turns the assessment into a phased roadmap and a cost model. Hands off: A sequenced plan your board can act on. **Build** Custom Development builds the system the roadmap named. Hands off: A working system, tested against real cases. **Ship** AI Integrations wires it into your stack, with [evals](https://customlabs.io/glossary/eval-suite/) and monitoring in place. Hands off: A production feature, fully instrumented and owned by you. Every engagement ## What every engagement includes. Whichever discipline you start in, this is what transfers at handover. None of it is held back for a retainer or a support contract. - An eval suite that catches regressions before your users do. - Infrastructure-as-code for everything we build or configure. - A runbook your team can run without us. - Full source code, yours from day one. - A clean handover: every credential and account transfers. Ownership terms ## You own every line. Explicit handover terms, not fine print — this is what transfers to you when we're done. - All source code transfers to you at handover. - Infrastructure-as-code for the whole system transfers to you. - The eval suite and tests transfer to you. - Credentials and accounts we provision transfer to you. - Documentation and runbooks transfer to you. - No retainer required to keep it running. - No kill-switch, no vendor lock-in — operate and extend it without us. Cost and start ## What it costs, and how it starts. Every engagement is scoped and priced after a short call or a diagnostic, not off a rate card. A single-discipline engagement runs weeks. A combined one runs longer, priced the same way, one discipline at a time. You see the scope and the price before you sign anything. See [Pricing](https://customlabs.io/pricing/) for how we structure a quote. Not sure where to start? Book a [Ship Audit](https://customlabs.io/diagnostic/ship-audit/) and get a written scope before you commit budget. Or [talk to us](https://customlabs.io/contact/) directly. Questions ## Choosing and combining. What buyers ask us before they pick a service. 01 Which service should we start with? + Start with the discipline nearest the problem you can name today. Most engagements grow into more than one service. 02 Can we combine more than one service in a single engagement? + Yes. Most engagements pull from at least two disciplines, and a few use all four inside one build. 03 How do you size and price a combined engagement? + We scope it after a Ship Audit or a short call. Then we price it the same way the four services price on their own. See Pricing for the exact model. 04 What if we're not sure which situation fits our case? + Book a Ship Audit. It is the fastest way to get a written scope, whichever service ends up running it.