CustomLabs
Topics

Browse by what you're solving.

Every insight and case study, grouped by the problem it addresses (retrieval, cost, evals, production, and architecture) instead of scattered by publish date.

Retrieval & RAG

Retrieval-augmented generation looks simple in a demo and breaks on real corpora — messy PDFs, thin chunking, and stale embeddings all masquerade as model problems. This is our work on making retrieval actually hold up in production.

8 items
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AI Cost & Efficiency

Inference cost rarely matches the per-token sticker price once retries, context growth, and fallback calls are counted. This is our work on modeling real AI spend and the build-vs-buy calls that keep it in check.

8 items
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Evals & Observability

Shipping an AI feature without an eval suite means every prompt or model change is a guess about whether quality went up or down. This is our work on evals, CI, and the observability that catches regressions after ship.

7 items
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Shipping to Production

The gap between a working notebook and a system that runs reliably, observably, and cheaply at scale is usually a bigger lift than the original prototype. This is our work on closing that gap.

17 items
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Strategy & Architecture

Build, buy, or skip; lock into one model provider or stay agnostic — these architectural calls compound over the life of a system. This is our work on making them deliberately instead of by default.

4 items
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Security & Governance

Getting an AI feature past InfoSec, privacy, risk, and procurement is where most mid-market and enterprise projects actually stall, not in the model. This is our work on the threat models, guardrails, and evidence that get a review past 'no.'

4 items
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