CustomLabs
Services

Four disciplines that ship together.

Most engagements pull from more than one. Start where the problem is sharpest (integrations, custom builds, strategy, or a readiness check) and we compose the rest around it.

Book a Ship Audit
Which service

Start where the problem is sharpest.#

Six situations that walk in the door most often, each pointing at one service and one first step. Pick the row closest to what you are dealing with today, not the discipline name you already know.

One engagement

How the four disciplines compose.#

The order most engagements actually run in, start to finish. Not every engagement starts at step one; a team that already has a roadmap can walk in at Build.

Diagram in four lanes, one per discipline, in order: Readiness & Diligence, Strategy & Architecture, Custom Development, AI Integrations. Each lane holds one node naming what that step decides. Diagnose feeds Decide, which feeds Build, which feeds Ship. READINESS & DILIGENCE STRATEGY & ARCHITECTURE CUSTOM DEVELOPMENT AI INTEGRATIONS Diagnose the real risk Decide the roadmap and cost Build the system named Ship it into production
Most engagements move through every discipline in one continuous sequence, not as four separate projects.
Diagnose

A Readiness & Diligence assessment scores your data and infrastructure, in writing.

Hands off: A go/no-go call, with every real risk named.

Decide

Strategy & Architecture turns the assessment into a phased roadmap and a cost model.

Hands off: A sequenced plan your board can act on.

Build

Custom Development builds the system the roadmap named.

Hands off: A working system, tested against real cases.

Ship

AI Integrations wires it into your stack, with evalsAn eval suite is a versioned set of test cases that measures whether outputs are good. and monitoring in place.

Hands off: A production feature, fully instrumented and owned by you.

Every engagement

What every engagement includes.#

Whichever discipline you start in, this is what transfers at handover. None of it is held back for a retainer or a support contract.

Ownership terms

You own every line.#

Explicit handover terms, not fine print — this is what transfers to you when we're done.

  • All source code transfers to you at handover.
  • Infrastructure-as-code for the whole system transfers to you.
  • The eval suite and tests transfer to you.
  • Credentials and accounts we provision transfer to you.
  • Documentation and runbooks transfer to you.
  • No retainer required to keep it running.
  • No kill-switch, no vendor lock-in — operate and extend it without us.
Cost and start

What it costs, and how it starts.#

Every engagement is scoped and priced after a short call or a diagnostic, not off a rate card. A single-discipline engagement runs weeks. A combined one runs longer, priced the same way, one discipline at a time. You see the scope and the price before you sign anything.

See Pricing for how we structure a quote. Not sure where to start? Book a Ship Audit and get a written scope before you commit budget. Or talk to us directly.

Questions

Choosing and combining.#

What buyers ask us before they pick a service.

01 Which service should we start with?

Start with the discipline nearest the problem you can name today. Most engagements grow into more than one service.

Link to this answer: Which service should we start with?
02 Can we combine more than one service in a single engagement?

Yes. Most engagements pull from at least two disciplines, and a few use all four inside one build.

Link to this answer: Can we combine more than one service in a single engagement?
03 How do you size and price a combined engagement?

We scope it after a Ship Audit or a short call. Then we price it the same way the four services price on their own. See Pricing for the exact model.

Link to this answer: How do you size and price a combined engagement?
04 What if we're not sure which situation fits our case?

Book a Ship Audit. It is the fastest way to get a written scope, whichever service ends up running it.

Link to this answer: What if we're not sure which situation fits our case?

Source: https://customlabs.io/services/

navigate select esc close